HR, operations and customer service professional with 9+ years' experience. Skilled in recruitment, administration, Xero, payroll/ERP testing and AI training. Reliable, detail-oriented and discreet.
I am Ajayi Abiodun Samuel, an HR, administration and customer service professional with over nine years of experience across education, manufacturing, FMCG and transport. I manage recruitment, onboarding, staff records and workplace policies, and I have tested payroll and ERP systems and worked with Xero and customer management systems. I have also worked remotely as an AI Trainer and completed AI Fluency training with Anthropic. I am reliable, organised and discreet, I learn new tools quickly, and I enjoy helping people and keeping things running smoothly.
Mar 2022 – Present
Advanced Synergy Academy, Lagos, Nigeria
• Run recruitment and onboarding, keeping staff documentation and records accurate, complete, and up to date.
• Serve as the main point of contact between staff and management, resolving day-to-day queries and keeping
communication clear and responsive.
• Implement workplace policies and administrative procedures that keep daily operations consistent and compliant.
• Test HR payroll and ERP systems through user acceptance testing (UAT), confirming accuracy before roll-out
(Jul 2026) | 2026
Mindrift (Aug 2026) and Micro1
• Responded to customer-facing queries on an AI training project, giving accurate, clear answers in line with project
guidelines (Mindrift).
• Delivered detail-focused image annotation and capturing for AI training datasets, meeting accuracy standards and deadlines
in a self-managed remote role (Micro1)
| 2020 – 2023
Wilmart Enterprises, Nigeria
• Resolved customer enquiries, complaints, and after-sales issues promptly and courteously.
• Maintained accurate customer records and interaction logs, and followed up orders and open issues with internal team
2020 – 2021
Lakatabu Food and Beverages, Nigeria
• Managed customer relations and sales support across a regional territory, resolving concerns and strengthening client
relationships.
• Coordinated with internal teams so orders, queries, and follow-ups were handled promptly and accurately
.controlling and marketing goods worth over 5million every month
2017 – 2019
Tower Aluminium Company, Ikeja, Lagos
• Inspected products and processes, maintaining accurate quality control documentation and reports.
• Upheld industrial safety and quality management standards.
Aug 2016 – Mar 2017
Rail Connect, Lagos
• Coordinated logistics, transport scheduling, and supply chain documentation with multiple stakeholders.
• Supported planning and administrative tracking of operational materials across the network.
2010-2014
EKITI STATE UNIVESITY, NIGERIA